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To our Coastal Hot Springs friends
 My
husband and I purchased our spa at Coastal Hot Spring
Spas 2 1/2 years ago. We had done all the preliminery
shopping required beforehand using the Consumers' Report
and had visited several showrooms. Finally we settled
on a spa, though our first choice had been a Hot Spring
Spa we were dismayed that the Hot Spring Spa was out
of our price range.
Then returning home from a job interview in Anaheim,
I drove past Coastal Hot Spring Spas and decided to
drop in and just look longingly once more before I settled
for second best. I spoke with Larry (Bills father now
retired) and told him we had a spa "on order"
and that although we would love to purchase "the
best" a Hot Spring Spa simply wasn't in our budget.
Nonsense, he said and he worked out a great deal for
us and we signed on the dotted line that afternoon,
we are now the proud owners of a Hot Spring Spa.
We have 2 children ages 2 1/2 and 4 1/2 years of age
and their greatest time of enjoyment is our night time
jacuzzi. They enjoy looking at the stars and they are
becoming great swimmers and they sleep well after their
night time workout.
Thank you Coastal Hot Spring Spas for the opportunity
of owning the best! We are thoroughly satisfied, happy
customers. It's the best money we have ever spent, a
lifetime investment.
Sincerely, Gaylene Moore
Laguna Niguel
Dear Hot Spring Spas
When we first moved in our new home, we had a plan
to someday have a nice patio with a spa. Well, for years
that was all talk. We saw a picture of a Hot Spring
Spa in a magazine and read the many features. When we
found out there was a local dealer near us we decided
to go look at the spas for ourselves. Well needless
to say, they explained to us all about spas and the
superior quality of a Hot Spring Spa. So we decided
to purchase the Sovereign model. It looks great on the
patio next to our pond. Our family and many other friends
have had many nice evenings in our spa. We use it regularly
and really like the ozone system verses the chlorine.
We are happy customers.
Thanks, Robert and Kathy Campbell
Hi, we are the Karp family, Gill, Kati and Jackie.
 We
bought our spa from Betty at Coastal Hot Spring Spas.
We were going to buy a Cal spa but our neighbor Doug,
showed us his Hot Spring Spa and told us to go visit
Betty. Doug's spa was what we wanted, the care and maintenance
seemed so easy compared to the others we had looked
at. We are previous owners of one built-in spa and one
above ground spa, which took a lot of time to maintain.
Well we did go see Betty and bought our new spa that
day. We loved the way Betty did not pressure us. We
chose the Sovereign in blue, bought extra chemicals
and set up a delivery date for the third week of July.
Well the spa came and fits beautifully in our tropical
lanscape, we love the way it looked, now to test it,
it felt great! We made the right choice! Our Hot Spring
Spa gets used every day. Our favorite time to use the
spa is early Saturday morning, nothing better than a
hot spa and a cup of coffee to get you going, it's so
relaxing!
Hot Spring Spas are so user friendly. We love not having
to use chlorine. the water feels like soft water, just
like the name says, Hot Springs. When we get out of
the spa and dry off we don't get that dry feeling skin.
Coastal has the best warrantee, and the service is
great. We did purchase the maintenance contract and
are very happy with that service, it is so nice to enjoy
an almost maintenance-free spa, thanks to Coastal Hot
Spring Spas!
Kari Karp
Dear Coastal Hot Spring Spas
 We
bought our first Hot Spring Spa on the advice
of our parents who are happy owners themselves. That
was back in January 1993, and are happy to report that
we have spent many hours of quality soaking since then
with our two daughters. Getting into the spa at night
and talking for hours was not an unusual occurrence
at our house.
In October of 1999, we were able to trade in our Classic
model for a new Sovereign. At that tome, we purchased
a cover lifter and steps. What a nice treat! Now, Dad
doesn't have to be the one to put the spa cover back
on!
Six months later we moved to a house that had a pool
and an in-ground spa, too. Naturally, we took our Hot
Spring Spa with us. Nothing compares to a Hot Spring
Spa--always ready to use when you are! Our friends tease
us, saying we are extravagant with our double spa situation,
but we view it as a necessity and are happy just the
same!
Happily Soaking, The Martin Family
Dear Coastal Hot Spring Spas,
 Two
men Don Owens and Randall Rio, Delivered my new Caldera
"Cascade" spa recently. It is now a pleasure
for me to take a few moments of my time to let you know
just how pleased I was with their service. They were
knowledgeable, helpful, interested and real gentlemen.
They were able to answer all of my questions and they
did not leave until they were sure
I was totally satisfied.
It is apparent to me that customer service is important
to your organization and I thank you for theirs. I also
would like to thank Betty Hildebrand for her sales knowledge
and assistance, Purchasing a new spa can be a scary
endeavor, since there are so many brands available.
Now that I have used our new spa, I can truly say that
Betty helped steer us in the right direction for our
desires and needs. What a great way to end a stressful
day at work!
Sincerely Yours,
Bob and Jan Amren,
Huntington Beach, January 14, 2002
Dear Coastal Hot Spring Spas,
Have we told you how happy we are since we sold our
old 1968 Porsche Coupe and bought a new Jetsetter convertible.
We've saved a bundle on gas and now look toward the
twice a day ride. The inefficient carbon engine has
been replaced with a high-powered clean electric motor.
Seating capacity increased by 50% and those famous Recaio
seats aren't nearly as comfortable as our Super Sevens!
We used to putt-putt, now we percolate!
Kent and Sue Keilholtz
Orange, May 9, 2001
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