Coastal Connection Newsletter

Coastal Connection

Hot Tub & Swim Spa Tips, Backyard Living News and Special Offers

December 2025 Issue

Soak in the Season
Finding Calm, Comfort & Connection This Holiday

The holidays are meant to be filled with joy, laughter, and meaningful moments—but let’s be honest, they can also bring stress, long to-do lists, crowded schedules, and very little quiet time. Between shopping, cooking, traveling, and hosting, it’s easy to forget to slow down and actually enjoy the season.

That’s where your hot tub becomes more than a luxury—it becomes a holiday retreat.

Stepping into warm water after a long day instantly melts away tension. Muscles relax, breathing slows, and the noise of the season fades just enough to make room for what really matters: connection. Whether it’s a quiet soak under the stars, a late-night heart-to-heart with your partner, or laughter with family and friends, the hot tub creates space for real quality time—the kind that doesn’t require a reservation or a packed schedule.

During the busiest time of year, your spa becomes a place to:

  • Unwind from holiday stress
  • Reconnect with the people you love
  • Warm up on chilly evenings
  • Create simple traditions that feel meaningful

Sometimes the most memorable holiday moments aren’t wrapped in paper—they’re wrapped in steam, laughter, and a little quiet.

This season, we invite you to soak in the joy, soak in the calm, and soak in the moments that matter most.

Holiday Hours

Mon. Dec. 22: Close at 2pm 

Fri. Dec 19: Close at 5pm

Wed. Dec. 24: Close at 3pm 

Thur. Dec. 24: Closed all day

Wed. Dec. 30: Close at 3pm

Thur. Jan. 1: Closed all day

Our Customer Appreciation Event Was a Big Success!

Thank you to everyone who joined us for last month’s Customer Appreciation Event! It was a wonderful day celebrating our community, and we’re thrilled to share that it was one of our most successful events yet. The turnout was incredible, the energy was fantastic, and we loved seeing so many familiar faces — along with plenty of new ones.

One of the highlights of the day was our Water Care Workshops. These sessions were packed, and the feedback was overwhelmingly positive. Many of you shared how helpful it was to learn tips, tricks, and simple routines to keep your spa water crystal clear all year long.

Because the workshops were such a hit, we’re excited to announce that beginning in January, we will be hosting Water Care Workshops once a month. These will be free, informative sessions designed to help you get the most out of your spa ownership experience.

Stay tuned for dates, topics, and registration details — we can’t wait to continue helping you care for your spa with confidence!

Chalky Buildup? Scale Happens. Here’s the Fix.

If you’ve noticed white flakes, cloudy water, or a rough, chalky feel on your spa shell, you’re seeing the effects of scale and mineral deposits. Hard water is common in our area, and without regular prevention, those minerals can collect on your heater, jets, and plumbing—reducing performance and shortening the life of your spa. A simple weekly dose of a stain-and-scale product can make all the difference.

Both Leisure Time Defender and FreshWater Stain & Scale Defense are designed to prevent mineral buildup before it starts. They keep your water clear, protect your heater and jets, and help maintain the smooth, polished finish of your spa. Whether you’re soaking every night or just on weekends, regular use helps your system run more efficiently and extends the life of your spa.

December Special

Take 20% off Leisure Time Defender and FreshWater Stain & Scale Defense now through December 31st.

Stock up and keep your spa sparkling all season long!

The Mystery of Itchy Skin & Burning Eyes

Most people assume that itchy skin or burning eyes after a hot tub soak means the sanitizer is too high. In reality, the most common cause is actually improper pH.

Your spa’s pH controls how comfortable the water feels on your skin and eyes. When pH drops too low, the water becomes acidic and can cause stinging, irritation, and dryness. When pH rises too high, water can feel slippery or itchy, and your sanitizer becomes far less effective—allowing contaminants to build up that also irritate the skin. In both cases, the discomfort is usually blamed on sanitizer, even when the sanitizer level may be perfectly normal.

Sanitizer still matters, of course, but irritation often happens because pH is out of range and the sanitizer is no longer working the way it should. Add in body oils, lotions, and older water, and the irritation can feel even worse.

The fix is simple and fast: start by testing and balancing your pH first before adjusting anything else. Once pH is in the proper range, sanitizer works correctly and the water becomes noticeably more comfortable.

Balanced pH doesn’t just protect your spa—it protects your soaking experience. If your water ever feels harsh, don’t assume it’s the sanitizer. Check your pH first.

From Backyard To Getaway

Designing Your Personal Outdoor Spa Retreat

Your backyard has the potential to become more than just outdoor space—it can become your favorite place to relax, recharge, and reconnect. A hot tub is often the centerpiece of that transformation, but what truly brings the experience to life is everything you build around it. Thoughtful landscaping, lighting, seating, and personal touches work together…

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