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For my recent warranty repair. My repair was completed by kelly the operations mgr. kelly was certainly charismatic and friendly. It was apparent he had years of customer service under his belt. He was so knowledgeable and took the time to …

I give 5 stars to the delivery team of our hot tub and haul off of our old hot tub. They were professional and detailed in the treatment of our new hot tub. Thank you “We Lift Your Spa” for such a wonderful experience.

Coastal’s new showroom is amazing and the sales staff is very knowledgeable and friendly…

Great place, they have the largest selection of hot tubs and swim spas I've ever seen. Must check it out.

Ali is incredibly , knownledgable professional , and courteous . I was looking for an alternative to building a pool. A pool that cost $40k 2 years ago now cost $70k minimum . And I'm talking a bare minimum pool. I contacted Costal Spa and …

Seriously impressive products ...

I'm planning to buy my Swim-Spa from these folks.

You're the best among the whole traders, i was about giving up on trading until i met you, I'm so grateful for how you have help me trade and make so much profit within a very short time.. I highly recommend you Mrs Jane Bradley.. Contact …

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A wide variety of pools and spas. Beware they are moving from this location in May 2022 so call to get new address.

Mrs Kimberly Louis is very reliable, trusted and legit when it comes to forex and cryptocurrency trading. A friend recommended Mrs Kimberly Louis to be one of the best forex and cryptocurrency trader and she’s very good at what she does by …

Had a problem with circulating motor in Jetsetter spa. Great service from Hot Springs manufacturer and Coastal Spa. Technician was very professional and took the time to explain spa systems. He also provided info on a new cover at a …

Showroom was very clean and organized nicely. Smelled good too. Staff was very friendly and answered all our questions. We didn't purchase this day due to need measurements. They were very helpful with info. Now home to measure.

Her great skills of trading and mining has helped to make good profit for so many in their trading account. I was amazed how happy many investors wrote good comments about her. I contacted the amazing account manager Mrs Susan Ryan and …

Jose Laurent is the best sales associate. Wonderful experience in making our purchase. Delivery was within a week of purchase. Very happy!

The showroom is impressive and the selection is equally impressive.

We purchased the Azure premier 4 …

Large selection of hit tubs and pools

I needed one part that I knew I could get from them. I figured I'd need to order it, but they had it in stock. I had the outside hope that they could find another part for me. They couldn't, but it wasn't for lack of trying. The man who …

We purchased a spa from Bill.. He is the ultimate professional..We discussed several different spas and what our needs were. This is our first spa and he shared all the details with us from how to maintain the spa to how to enjoy the spa. …

We purchased a preowned hot tub last year from this company. We ran into some issues with it but the Owner, Bill stepped in and made things right. We have enjoyed this hot tub with friends and family over the last year and hoping for many …

Outstanding

Been helping them do a few deliveries.

Our salesman who's name is Jake, explained very well about the hot tub I am interested.

Few months ago I had the pleasure of meeting the owner Bill and purchasing a Swim spa from him very nice HONEST guy a men of his word. THANK YOU KINDLY BILL...We love the SwimSpa shout out to your delivery service Miguel and his crew …

I just had a great customer experience at Coastal Spa and Patio Superstore. I purchased a spa from this company back in 2017. Today I stopped by to inquire about parts for my spa. I was greeted by Brandon. He was friendly, knowledgeable and…

Reasonable prices and wide variety of hot tubs available in stock .Good customer service. I happened to deal with Jake and Joseph D. Very helpful . came to my home to explain thoroughly . How hot tub works. Overall great experience from …

Everything necessary for your back yard..

Todoblo necesario para tu back yard..

I would like to acknowledge the hard work, dedication, and passion of Ricardo. He is a tech that repairs the hot tubs and responds to service calls. He is definitely an asset to the company and they are lucky to have him as he ensures …

Brandon helped us out to pick the best hot tub and we enjoyed our shopping experience with him

UPDATE: FINALLY WE RECEIVED A RESPONSE IN REGARDS TO CUSTOMER SERVICE, THEY DID GET IN TOUCH AND RESPONDED TO REQUEST FOR SERVICE. Called several times to get them to address the issues with our new spa...they can't be bothered.

Beautiful display of spas

$$$ umbrella sale

Puchasing the spa was very easy, salespeople were friendly. Delivery and service guys did good too. Thank you.

My wife and I have had a great experience! Fiona in delivery has been wonderful. She's been so positive and helpful, and has gone above and beyond when managing our requests. We purchased a refurbished spa and when we are ready to upgrade, …

March 2021: Well, unfortunately, this initial positive experience has not remained positive. Upon delivery the spa didn't work, and I sent it back. It came back repaired, but without the right lid. I was told the lid (which I had paid for) …

My husband and I were thinking...What can we do to relieve some stress and anxiety during this time with the stay at home order and the upcoming summer since will not be able to follow through with our vacation travel plans. The two things …

My family has been buying spas for the last 30 years and my experience with William has exceeded all expectations and every interaction from any of the other companies before. William is extremely knowledgeable, professional, and takes his …

Working with Trent was a true pleasure. It’s rare to find a salesperson who is as knowledgeable about the products as he is while still being helpful and low-key. He made us feel confident and comfortable throughout the entire process.

Trent was awesome. Seamless experience and no pressure.

Had a great experience with Anton I would definitely buy again from him...

I had the opportunity to work with William. He has great knowledge about Hot Spring spas, has a positive attitude, and is very comfortable to work with. I highly suggest that you work with him too.

Trent! What a GREAT representative. His positivity gave us confidence that we were making the best decision. Coastal spa and patio is a great spot to find your hot tub!!

Recently purchased my second spa from "Coastal" . It was the Envoy, William was the salesperson. The experience was the same as my first purchase of a Hot Spring spa. Professional, efficient salespeople and competitive pricing. William came…

Your one stop spa and swim spa stop. This place is amazing filled with options. They also carry high end outdoor furnishings. Amazing staff. Great Sales. We drove an 1hr & 1/2 from L.A. to purchase our swim spa.

Amazing showroom and great prices

Bill took care of us !!

Coastal Spa was great to work with – customer service is excellent. They worked with us to remove our old spa and gave us a few weeks to prepare for our new, larger spa! We so appreciated that!

A few hiccups along the way but they made everything right, not just “good”. The spa is GREAT – love that it has two pumps when we want the circulation. Our salesman William L has ALWAYS been there including after the sale which is the kind…

Im one of those shoppers that needs a little guidance. I know what i want but i dont know what i want, if that makes any sense. Anywho, i chatted with alijah and she was extremely polite and well informed. I was able to narrow down my …

Great selection and good, knowledgeable service. We found exactly what we needed!

Very professional and perfect!👌🙏

Great customer service 👍👍 I wouldn't hesitate to refer my friends your way..

Everything about our delivery process was perfect ! My wife and I have been enjoying a 3 days a week spa experiences; simply love the therapeutic benefits !

Found my 5 person spa at Anaheim Conv Ctr, ordered & paid. My beautiful spa delivered exactly when i wanted it. GREAT set up with terrific advice. It has operated exactly as promised. Terrific service! Highly recommend the folks at Coastal …

Had big sale and Kenny was upfront, honest, was not pushy and made a sale on what is best fit for us.

They have a huge selection and a variety of hot tubs from different manufacturers all in one showroom!

I’m being working on this store since 5 months, and I can definitely recommend it to everybody who is interesting in getting no just a spa, swim spa or patio furniture but also a great experience with an excellent customer service that will…

Excellent customer service from Alijah and I was very happy with my Tropitone patio set

Just got my hot tub delivered last week and I love it. Diana and her team made sure everything was set-up and went out of their way to make sure we had it before the 4th.

I stopped by this place the other day and was impressed by their inventory! Diana was also super helpful answering my questions. I’d recommend this place for anyone looking for spa equipment.

I called in and needed a crane for my spa delivery. I spoke with Alijah and she handled everything!. it took the stress off trying to manage the delivery and handle the crane issue. She was extremely patient and understanding of my concerns…

I'd like a purchase such as a spa to be effortless and enjoyable. Without a doubt the Coastal Spa Team makes purchasing, to handling delivery, and crane set up a breeze. I'm always greeted with a cheerful and warming hello when walking into…

I received great customer service from Alijah. She was very patient while looking up pricing for patio furniture

Doing business has been nothing short of seemless. Thanks Alijah for your prompt follow ups and timely emails. I recommend visiting their showroom before purchasing.

I just LOVE LOVE LOVE my new patio furniture! Shout out to Trent (the great) excellent prices and customer service coolest guy to work with funny n charming. 😉

I just love Coastal Spa and Patio!! Exceptional sales and delivery team. I highly recommend this place to anyone looking to improve their outdoor lifestyle 👍👍😀

Got what we wanted, no pressure, xlnt deal, Brian, great salesman.

service selection products to maintain spa

Bought a spa. The selection was great. Trent was awesome highly recomend

Good prices. Trent is easy to work with.

There is lots of selection which there should be considering they have 2 warehouses full of stuff. Our sales person Trent took his time and showed us both locations because we just couldnt find the right spa. We are working on a deal for a …

I went to the Sundance location in Anaheim but the guy there was rude his name was Rudy or Randy I can't remember. He kept making inappropriate comments and when he realized we weren't buying on the spot he basically told us thanks for …

Ahola!! What a wonderful store with wonderful friendly people. I've been shopping for a BBQ replacement and Trent went out of his way to help me find what I was looking for as well as someone who can help modify my current BBQ Island. …

We were in the store no more than 10 minutes before my wife fell in love with everything but luckily Trent was there to help narrow down the selection to what we were looking for. We found the most amazing hot tub and now we are looking at …

Wow this place has great service (Trent) and so many hot tubs to choose from (Hot Springs, Islands, Southseas, Caldera, Gardens, Tidal Fit...) When I walked in I wasn't sure they had much selection but I was wrong. Then Trent showed me the …

Trent and Rick help us today, and made our day. Super guys, no complaints. Thanks guys !

We had an excellent experience making our purchase with this company. Trent provided us with exceptional customer service and such open and honest communication. We cannot wait for our order to be ready.

Excellent service from Trent everytime I buy my chemicals or have questions.

Just got a call today that my hot tub is ready for delivery. I purchased it over Labor Day weekend from Trent "the Great" and confirmed everything on 9/30. I told it would be approx 4-5 weeks but that they would do everything possible to …

My spa was filthy so I decided to give them a call and was helped by Diane who walked me through the different options and benefits of each type of cleaning package they have. I went with a one time cleaning to try it out and I am impressed…

We made our purchase almost a year ago and have been remodeling ever since. Diana and her delivery team were extremely cooperative and patient with us while we got our backyard situation. Months later when we were ready, Diana got us …

Very impressive store! This place has a wide variety of Jacuzzis displayed for all customers to view & touch. Sales's gentleman who assisted me was very knowledgeable & professional. Because of his knowledge, I was able to easily narrow my …

Great place great selection. Trent's the man to go see if you want a good honest deal.

We had such an amazing experience with our sales associate Matt Kline. He helped us find the perfect hot tub for our family. We had a strict budget and certain expectations and Matt went above and beyond to deliver. We couldn't be more …

Tim at Coastal Spa & Patio has been a pleasure to work with. He is very knowledgeable and always helpful to discuss options with.

Tim helped us purchase a beautiful patio furniture set that we really enjoy. He was friendly and so knowledgeable. We will be back when we are ready for a spa!!

There was an issue with one of my hot tub panels so I called the store expecting to get some run around. A lady by the name of Diana answered right away and let me explain the situation. She asked me to get her some pictures of the panel …

My husband and I came in on the last night of labor day sale and worked with Trent and Diana. They are both very professional and genuinely good people. Diana – maraming salamat po, ikaw ay ising malaking tulong. Trent- ikaw ay lubos na …

(Translated by Google) Diana- thanks for all your help with my hot tub purchase. You're beautiful! Coastal Spa & Patio is one of the best places for all the hugetes from outside

(Original)

Diana- gracias por todo tu ayuda con mi compra de …

Very patient. We have spa bought last year and the store very kind since we not ready delivery.. We speak with Diana and Sunday all the time and they wait. Even after many problems with sale the girls so kind. We take delivery next month.

My brother bought our hot tub from this place and only had good things to say. I'm the one who had to deal with the financing and scheduling and I'm glad I got to work with Diana because she made the whole thing smooth as it could be. We …

We purchased patio furniture and what a great experience it was. Tim was our salesman and he was SO knowledgeable on all of the products and he really helped us pick out the best fabric. I really appreciate how comfortable he made us feel …

The store is beautiful and clean. The products are beautifully displayed but they lost a star for letting us go over 15 minutes with out seeing a sales person. Finally Trent came over to us and took his time helping us out. We didn't buy …

Our experience with this company was better than we imagined. The staff is friendly and Diana was exceptionally helpful through the whole process.

Excellent Service!! Very Professional. Huge showroom with hundreds of backyard products and brand name spas. Thank you Trent for a great deal spa is amazing. You knew your products very well.

I bought a spa at the Riverside Home & Garden Show and I must admit that I was initially underwhelmed and worried about some of the service reviews on yelp. However, my experience has been very different. The sales guys was very nice, and …

Went in during their Labor Day sale and was impressed. I spoke with a sales guy who has years of experience in the industry and helped us out a lot. Then Diana the office manager was able to schedule us right there and then. I’ll have my …

Wasn’t ready to buy because I wanted to shop around but then I met the sales team and changed my mind. I connected really well with Trent who offered me his time patiently while I asked questions and shopped around. I didn’t feel like I was…

Had an amazing experience shopping for my first hot tub today. Had no idea what I was looking for but my sales guy Trent pointed me in the right direction with such much needed recommendations. I haven’t made any final decisions but …

I recently just bought a swim spa and i had a wonderful experience with your salesman Matt. He was very helpful.

Great service from Rick getting chemicals and supplies!