From 62 reviews
R Farnam

Recently purchased my second spa from "Coastal" . It was the Envoy, William was the salesperson. The experience was the same as my first purchase of a Hot Spring spa. Professional, efficient salespeople and competitive pricing. William came…

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Response from business owner

So awesome to hear that your first experience with a hot tub brought you back to our store when you were ready to upgrade. The Hot Spring Enjoy is definitely a customer favorite. Thanks for sharing your experience. We appreciate your business.

via Google
Max Tucci

Your one stop spa and swim spa stop. This place is amazing filled with options. They also carry high end outdoor furnishings. Amazing staff. Great Sales. We drove an 1hr & 1/2 from L.A. to purchase our swim spa.

Response from business owner

Thank you Max for your confidence in us. We hope you enjoy your new swim spa.

via Google
Debbie Bailey-McFadden

Amazing showroom and great prices

Response from business owner

Thank you for your kind review!

via Google
Laurie Lisk

Coastal Spa was great to work with – customer service is excellent. They worked with us to remove our old spa and gave us a few weeks to prepare for our new, larger spa! We so appreciated that!

Response from business owner

Happy to learn that you appreciate our customer service! Thank you for the review.

via Google
Ronald Eckels

A few hiccups along the way but they made everything right, not just “good”. The spa is GREAT – love that it has two pumps when we want the circulation. Our salesman William L has ALWAYS been there including after the sale which is the kind…

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Response from business owner

Glad we could have the opportunity to get you in a great hot tub, and that William was there for you there for you...even through a hiccup or two.

via Google
Trini Rodriguez

Im one of those shoppers that needs a little guidance. I know what i want but i dont know what i want, if that makes any sense. Anywho, i chatted with alijah and she was extremely polite and well informed. I was able to narrow down my …

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Response from business owner

Alijah is very helpful, and great at offering some guidance. Can't wait to get you into your new spa!

via Google
Tammy Cross

Great selection and good, knowledgeable service. We found exactly what we needed!

Response from business owner

Yeah! We take pride in having a large selection and multiple manufacturers. Thank you for your review.

via Google
Varooj B

Very professional and perfect!👌🙏

Michael L

Great customer service 👍👍 I wouldn't hesitate to refer my friends your way..

Tim Burke

Found my 5 person spa at Anaheim Conv Ctr, ordered & paid. My beautiful spa delivered exactly when i wanted it. GREAT set up with terrific advice. It has operated exactly as promised. Terrific service! Highly recommend the folks at Coastal …

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Response from business owner

Thats awesome! Thanks for sharing and for recommending us.

via Google
Jose Archimede

Everything about our delivery process was perfect ! My wife and I have been enjoying a 3 days a week spa experiences; simply love the therapeutic benefits !

Response from business owner

So great that you are enjoying your spa 3 days a week! Have you tried any of the aromatherapy salts and oils yet? They are amazing for relaxation. Thank you for sharing your experience with us.

via Google
Michael Jones

Had big sale and Kenny was upfront, honest, was not pushy and made a sale on what is best fit for us.

Response from business owner

So great to hear you were comfortable working with Kenny to make this important purchase.

via Google
Brian Collison

They have a huge selection and a variety of hot tubs from different manufacturers all in one showroom!

Response from business owner

Thanks Brian!!!

via Facebook
William Laurent

I’m being working on this store since 5 months, and I can definitely recommend it to everybody who is interesting in getting no just a spa, swim spa or patio furniture but also a great experience with an excellent customer service that will…

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Response from business owner

We are happy to have you a part of the team. You have done great work and truly care for your customers.

via Facebook
Enrique Rodriguez

Excellent customer service from Alijah and I was very happy with my Tropitone patio set

Response from business owner

Thank you Enrique for your 5-Star review. Glad to hear you are enjoying your new Tropitone patio set.

via Google
Brenda Chavez

I stopped by this place the other day and was impressed by their inventory! Diana was also super helpful answering my questions. I’d recommend this place for anyone looking for spa equipment.

Response from business owner

Thank you Brenda!

via Google
Barbie Salmons

Just got my hot tub delivered last week and I love it. Diana and her team made sure everything was set-up and went out of their way to make sure we had it before the 4th.

Response from business owner

Thanks for the review! Enjoy the 4th 🇺🇸

via Facebook
Nica

I'd like a purchase such as a spa to be effortless and enjoyable. Without a doubt the Coastal Spa Team makes purchasing, to handling delivery, and crane set up a breeze. I'm always greeted with a cheerful and warming hello when walking into…

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Response from business owner

Great to hear the team at made purchasing and delivery a breeze! Thank you for your 5-star review

via Google
Michael Rodriguez

I called in and needed a crane for my spa delivery. I spoke with Alijah and she handled everything!. it took the stress off trying to manage the delivery and handle the crane issue. She was extremely patient and understanding of my concerns…

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Response from business owner

Thank you for sharing your experience with us! Alijah is great and we are happy to hear she was able to get you all set up with a crane for the delivery. Getting a hot tub should only reduce stress, not add stress to your life. Let us know if we can help you with anything else.

via Google
Gabriel Covarrubias

Doing business has been nothing short of seemless. Thanks Alijah for your prompt follow ups and timely emails. I recommend visiting their showroom before purchasing.

Response from business owner

Thanks for recommending us Gabriel! We appreciate it.

via Google
teresa rodriguez

I received great customer service from Alijah. She was very patient while looking up pricing for patio furniture

Response from business owner

Alijah is new and proving to be very helpful with our customers. Thank you for sharing your experiance.

via Google
Cecilia Hernandez

I just LOVE LOVE LOVE my new patio furniture! Shout out to Trent (the great) excellent prices and customer service coolest guy to work with funny n charming. 😉

Response from business owner

That's a lot of love! Thank you for your 5-star review. Trent is pretty darn great!

via Google
Terri McIntire

I just love Coastal Spa and Patio!! Exceptional sales and delivery team. I highly recommend this place to anyone looking to improve their outdoor lifestyle 👍👍😀

Response from business owner

Thank you for your review!!! Glad we were able to improve your outdoor lifestyle.

via Google
Joey Wiggins

service selection products to maintain spa

via Facebook
Joey Vargas

Bought a spa. The selection was great. Trent was awesome highly recomend

Response from business owner

Thanks Joey! Trent is pretty great. We are having a Customer Appreciation Event on Thursday April 11 from 4-8pm...hope you can make it down!

via Google
Fernando Felix

We were in the store no more than 10 minutes before my wife fell in love with everything but luckily Trent was there to help narrow down the selection to what we were looking for. We found the most amazing hot tub and now we are looking at …

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Response from business owner

Thanks Fernando! You and your wife are going to love your new spa.

via Google
Deicy Saucedo

I went to the Sundance location in Anaheim but the guy there was rude his name was Rudy or Randy I can't remember. He kept making inappropriate comments and when he realized we weren't buying on the spot he basically told us thanks for …

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via Google
Griselda Cortez

Wow this place has great service (Trent) and so many hot tubs to choose from (Hot Springs, Islands, Southseas, Caldera, Gardens, Tidal Fit...) When I walked in I wasn't sure they had much selection but I was wrong. Then Trent showed me the …

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Response from business owner

Thank you, yes Trent is pretty terrific! Hope you found what you were looking for. Let us know if you have any questions.

via Google
Rosa Jimenez

We had an excellent experience making our purchase with this company. Trent provided us with exceptional customer service and such open and honest communication. We cannot wait for our order to be ready.

Response from business owner

Thank for letting us know. Trent is pretty terrific!

via Google
Patricia Jimenez

Just got a call today that my hot tub is ready for delivery. I purchased it over Labor Day weekend from Trent "the Great" and confirmed everything on 9/30. I told it would be approx 4-5 weeks but that they would do everything possible to …

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Response from business owner

Fantastic! Glad to hear we were able to get you your Grandee before expected. Thanks for sharing your experience.

via Google
Ken Vallens

My spa was filthy so I decided to give them a call and was helped by Diane who walked me through the different options and benefits of each type of cleaning package they have. I went with a one time cleaning to try it out and I am impressed…

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Response from business owner

Thanks for the great review. If you are not already on our email club, be sure to sign up. We occasionally send out coupons for discounts on products, but also services like cleaning. You can sign up at https://coastal-spas.com/email-club/

via Google
KT Richardson

We made our purchase almost a year ago and have been remodeling ever since. Diana and her delivery team were extremely cooperative and patient with us while we got our backyard situation. Months later when we were ready, Diana got us …

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Response from business owner

Thanks so much for your kind review. So happy to hear that the team was all over it and going to get it all taken care of for you.

via Google
OC Cali

Very impressive store! This place has a wide variety of Jacuzzis displayed for all customers to view & touch. Sales's gentleman who assisted me was very knowledgeable & professional. Because of his knowledge, I was able to easily narrow my …

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Response from business owner

Thank you! Happy soaking!!

via Google
Karem Blair

We had such an amazing experience with our sales associate Matt Kline. He helped us find the perfect hot tub for our family. We had a strict budget and certain expectations and Matt went above and beyond to deliver. We couldn't be more …

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via Google
Terri McGrath

Tim helped us purchase a beautiful patio furniture set that we really enjoy. He was friendly and so knowledgeable. We will be back when we are ready for a spa!!

via Google
Ana Lopez

The store is beautiful and clean. The products are beautifully displayed but they lost a star for letting us go over 15 minutes with out seeing a sales person. Finally Trent came over to us and took his time helping us out. We didn't buy …

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via Google
Claudia Nuno

My brother bought our hot tub from this place and only had good things to say. I'm the one who had to deal with the financing and scheduling and I'm glad I got to work with Diana because she made the whole thing smooth as it could be. We …

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via Google
Dotty Dant

We purchased patio furniture and what a great experience it was. Tim was our salesman and he was SO knowledgeable on all of the products and he really helped us pick out the best fabric. I really appreciate how comfortable he made us feel …

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via Google
Tuivasa Maloata

Went in during their Labor Day sale and was impressed. I spoke with a sales guy who has years of experience in the industry and helped us out a lot. Then Diana the office manager was able to schedule us right there and then. I’ll have my …

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via Google
Eric Jones

Excellent Service!! Very Professional. Huge showroom with hundreds of backyard products and brand name spas. Thank you Trent for a great deal spa is amazing. You knew your products very well.

via Google
Stacey Loera

I bought a spa at the Riverside Home & Garden Show and I must admit that I was initially underwhelmed and worried about some of the service reviews on yelp. However, my experience has been very different. The sales guys was very nice, and …

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via Google
Dominic Jimenez

I’m getting a hot tub! Well my mom is anyway. We bought a Grandee NXT over the Labor Day weekend and we’re already scheduled for delivery!! It was crazy when we walked into the showroom and had no idea where to start but then Trent the …

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via Google
Grant Neag

Had an amazing experience shopping for my first hot tub today. Had no idea what I was looking for but my sales guy Trent pointed me in the right direction with such much needed recommendations. I haven’t made any final decisions but …

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via Google
David Burn

Our family came to finally buy a spa and some new furniture for the backyard. We were greeted by Sarah with a huge smile and she guided us through the show room. She had no problem explaining all the features of the spas and didn't make us …

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via Google
Stacy Dillon

Rick was awesome with helping me buy my swim spa! Rick gave me a fantastic price I could not resist! He also threw in a few things for free! They do have a big showroom with plenty to look at in person. Friendly, quick and painless. I loved…

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via Google
Michael Malone

Huge showroom, can even bring your suit and try them out. Sarah Burn was our guide and she was great. Very knowledgeable and friendly with no pressure.

via Google
Roxana Thomas

I went into Coastal Spa and had a great experience! I was greeted by Trent who went above and beyond making sure my visit was excellent. If you are interested in buying a spa this is the place to visit. They are always having great deals.

via Google
Roxana Martinez

Coastal Spa & Patio has the best selection and great prices. I purchased a hot tub from Trent he was AMAZING!!! very helpful and knowledgeable.

via Google
Emma Thomas

I love Coastal Spa & Patio they have different spas in their show room. We purchased a grill and we love it. We are planning of buying a spa in the next couple weeks and most definitely we are coming to Coastal Spa & Patio. Trent we cant …

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via Google
Sunday Truran

Couldn’t have asked for a more informative and energetic sales person. Thank you Trent for making this a smooth sale and for all your Facebook video posts. I went into the store with so many questions but Trent was able to get the answers I…

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via Google
Rafael Alba

I’m all about vibes when it comes to shopping and making that final decision. If I don’t get the right vibe from a company or person that’s not where I’m spending my money, but the minute I met Trent I knew I was in good hands. Nothing but …

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via Google
Patty Burn

The family and I have been talking about get a hot tub for so long now and we finally decided it was time to get one but we wanted to do some research first. We came in and was helped by a young girl named Sarah. She was very sweet and made…

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via Google
Emily Castellanos

Thank you Trent! You have excellent customer service, I don't know if you remember but my husband and I came in just to look and see all the options. You walked USA around and I was amazed that you knew every detail about every single spa. …

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via Google
Stephanie Divinski

Outstanding service and great sales staff. Specifically, Trent was amazing at explaining the different products, answering all my questions, and providing a variety of options to meet our outdoor needs. Great sales experience. Highly …

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via Google
Jeff Mckellips

We purchased a spa from Bill. We shopped three different other locations. The delivery crew that delivered our spa was professional and nice. Thank you Noah for being careful with our spa 😄

Needless to stay we had a problem with spa on our…

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via Google
Mike Johnson

We love our new EPActive 12 swim spa. Daughter loves to swim why the wife and I relax in the jetted seats after a long day working. We had a small issue with our electrical wiring and MATT answered the phone and did some research and helped…

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via Google
Deanna Wilson

I went into Coastal Spa and had a great experience! I was warmly welcomed and helped by Trent, who is extremely knowledgeable and went above and beyond to make sure my visit was a success. If youre looking to invest in a new spa, I highly …

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Response from business owner

Thank you Deanna for your kind review.

via Google
migbos12

Had awesome experience purchasing a tidal fit. We use it often and have called the store for assistance. They are super helpful on the phone too! Aaron helped us out with supplies and was prompt and courteous. We will visit often.

Response from business owner

So happy that you are enjoying your swim spa!

via Google
Joe Boyer

first time spa owner. Met with Matt Kline. Knowledgeable and more than helpful. would recommend him in a heartbeat

via Facebook
Tim Smith

Coastal Spa & Patio has the best costumer service they even let my K9 try out there spas. If your in the market for a new spa or patio these are the go to guys thanks again.

via Facebook
Randy Tovar

This place is an amazing! The showroom is like nothing else I have ever seen. Bring your bathing suit. There are demo spas and showers for after. Patio furniture to suit any environment you wish to create. A must see for anyone considering …

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Response from business owner

Thank you Randy for the review!

via Facebook
Mike Meireis

Bill has worked with me when I needed new covers. Betty is also very good =)

Response from business owner

Thank you Mike!

via Facebook

Coastal – Very pleased!

Our old spa was 20 years old !!! Time to buy a new one met Bill Allan he answer all of our questions and concerns very knowledgeable A+ thank you bill We had a lot of questions its been over 20 years from the last time we purchased a spa we shop a round bill was the most upfrount and honest just a good way to do business i like that We purchased a south seas spa the right spa and the right price too delivery and set up spa removed the old spa, was over 1000 lbs good job A+ guys !! very pleased with our purchase, installation, and the entire process thank you

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Michael G. — Willmington, Ca

Coastal – Very Nice!d

Looks like all the reviews are for Spas and rightfully so because of the name of the business. My review is based on the purchase of a few barbeque grills. This place is an authorized dealer of the Big Green Egg. For those of you who don’t know what that is I suggest you look into it if you are going to do any type of BBQing. They have all size Eggs and can special order if needed. I opted to purchase the large,3 mini max eggs, and accessories for myself and a few friends. I shopped around and stumbled upon coastal spas. They had the best deal in town for what I was looking for. You can shop around but you won’t find a better place to purchase one. Tim was my sales rep and he was easy to deal with. I also got a chance to talk to the owner Bill who was a very professional and reasonable man. The eggs all were nicely packaged with no damage to any of them. The showroom here was also very nice. The eggs are in the front of the store and sometimes they put them outside. Aside from the eggs this place has a really nice showroom of spas and portraits on display. They even have outdoor furniture that would look nice in any backyard. Overall I can’t complain about my overall experience. My new Big green Eggs are worth every penny. They are an amazing product. Thanks again!

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Rich C. — Los Angeles, Ca

Coastal – The Best!

Coastal Spa & Patio are the best. I shopped all over Orange County for my new spa and found that Coastal had the best selection, most knowledgeable staff, and really good pricing. They made the process easy for me and delivered my spa withing a few days. At the time of delivery they showed me how everything works and how to maintain it. I would defiantly recommend them and purchase from them again. Make sure you ask about the FROG system to keep the water balanced.

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David D. — Fullerton, Ca

Coastal – Helpful and Knowledgeable

My husband and I purchased an endless pool and a hot tub from Bill (owner). He was very helpful and knowledgeable. Customer service was superb! The quality of the products are excellent and the price was great. Randy and his crew delivered my endless pool and hot tub. They made sure that everything was done on a timely manner and he made the impossible, possible! Thank you Bill and Randy, you guys are the BEST!!

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Antonette D. — Beaumont, Ca

Coastal – Great Customer Service

We just purchased a hot tub from Coastal Spa and Patio during the OC Home and Garden Show. Mark was very knowledgeable and helpful. He answered all of our questions – and helped us find the perfect hot tub for our needs, space and budget — without making us feel pressured. We got a great deal, with lots of extras included. It was delivered today – and we are very happy with the great customer service we’ve received every step of the way!

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Michelle C. — San Diego, Ca

Coastal – Great Buying Experience

Great buying experience for our Vanguard NXT including the owner personally overseeing the install. Have answered all questions quickly and professionally. We were able to take our time and make sure we made the right choice. Tim our salesperson was a great guy and listened to our need and concerns over a few days. He really took care of us and we felt him to be a really honest man. looking forward to happy hot tubbing!

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Stephen H. — Irvine, Ca