We understand there are many concerns due to COVID-19. As a family-owned and operated business the protection of our customers and staff is of the utmost importance to us. Because pool and spa maintenance, as well as the distribution of sanitizing chemicals, is considered an essential business, we will remain open.
Although we will be open during our regular business hours, to ensure a worry-free shopping experience, we are asking that you call our store ahead of time to make an appointment to shop, or to place a water care order for pick up.
Demand for hot tubs has risen in the past week due to the stay-at-home order and the benefits of relaxation, and reducing anxiety. We understand not all customers are comfortable shopping the traditional way, so we are introducing new options for our customers to shop with confidence and convenience.
We have a large selection of hot tubs, patio furniture, BBQ Islands and more available for immediate delivery.
If you need water care products, you can call our store and place an order for pick up.
In line with CDC and State of California guidelines, we have instituted the following measures at our stores. In-store maintenance protocols have been instituted to disinfect and clean any surfaces customers or staff may contact. To the extent supplies are available, hand sanitizing wells and wipes will be provided for in-store use.
We will be following a social distancing practice to maintain a minimum six-foot separation between all customers and staff. Staff have been instructed to avoid hand shaking or other personal contact with customers or other staff members. These protocols will also apply to home delivery staff.
We also ask that all persons who have diagnosed with, or have had contact with anyone, diagnosed with the COVID-19 Virus, and including any persons who may have any cold or flu-like symptoms, refrain from visiting any of our retail stores.
Thank you for your cooperation in making your retail experience safer during this time.
Our new practice for doing business could change day by day, so please contact our store if you have any questions.